How we serve our customers

I had an experience at one of the first houses I ever cleaned that helped me determine what kind of company Western Reserve Window Cleaning would be.  A homeowner in Akron called to request a free estimate.  I went to her house, gave her the estimate and she scheduled the cleaning.

On the day of our appointment, I rang her doorbell, and she opened the door with a shocked look on her face.  I thought maybe I showed up on the wrong day.  She told me, “I set appointments with three companies before yours, and none of them showed up.  I didn’t think you would either.”

I knew that Akron needed a better window cleaning company, and we have worked hard for 14 years to take great care of our customers.  We return your phone calls promptly, and we show up when we promise.  All of our cleaners wear uniforms.  We don’t just want you to be happy with how your windows look.  We want you to be happy with the entire experience of getting them cleaned.

At Western Reserve Window Cleaning, we want you to be completely satisfied with everything that we do.